Privacy Policy

1. Who we are

Cyco Media (“we”, “us”, “our”) is a web design and custom software agency based in Canada. Our website is cycomedia.com. You can contact us at hello@cycomedia.com.

2. Information we collect

We collect information you provide directly, including:

• Name and contact information when you fill out our booking form
• Business name and project details you share during a consultation
• Email address if you contact us directly

We also collect usage data automatically via Google Analytics and Microsoft Clarity, including pages visited, time on site, and general location (city/country level).

3. How we use your information

• To respond to your inquiry and schedule a discovery call
• To understand how visitors use our website and improve it
• To send project updates and communications if you become a client

We do not sell your personal information to third parties.

4. Cookies

Our website uses cookies for analytics purposes (Google Analytics, Microsoft Clarity). These cookies help us understand how visitors interact with our site. You can disable cookies in your browser settings, though this may affect your experience.

5. Data retention

We retain contact information from inquiries for up to 2 years. If you become a client, we retain project-related communications for the duration of our engagement and up to 5 years thereafter for business records.

6. Your rights

You have the right to request access to, correction of, or deletion of your personal information. To make a request, email us at hello@cycomedia.com.

7. Third-party services

We use the following third-party services that may collect data: Google Analytics, Microsoft Clarity, and Cal.com (for booking). Each has its own privacy policy.

8. Contact

Questions about this policy? Email us at hello@cycomedia.com.